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WhatsApp and social
Connect Meta channels, manage profiles and templates, and follow messaging policy.
Connect WhatsApp with Embedded SignupAuthorize a customer-owned WhatsApp Business connection without exposing Meta credentials to the client.Manage multiple WhatsApp connectionsSelect the exact active connection before reading or changing connection-level settings.Edit the WhatsApp Business profileUpdate the customer-visible about, address, description, email, websites, category, and profile image.Create and manage WhatsApp templatesPrepare policy-compliant message templates for conversations outside the customer-service window.Use WhatsApp authentication templatesConfigure copy-code, one-tap, or zero-tap authentication templates with bounded delivery time.Reply inside and outside the WhatsApp customer-service windowChoose a free-form reply or approved template based on the current conversation window.Connect Facebook and Instagram supportAuthorize supported Meta social accounts and route customer conversations into the team inbox.Disconnect a WhatsApp connection safelyRemove one workspace connection after explicit confirmation without assuming the provider account is deleted.Troubleshoot WhatsApp delivery and setupUse provider-safe diagnostics for authentication, rate limits, policy, media, and recipient failures.