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Knowledge and Help Center
Create, organize, localize, publish, and measure self-service content.
Plan Help Center categories and articlesDesign a customer-centered information architecture before publishing content.Create and edit a Help Center articleWrite a structured draft with Markdown, metadata, SEO, and related content.Create, order, and archive categoriesControl Help Center navigation without deleting article history.Publish, update, and archive articlesMove content through draft, published, and archived states with version history.Publish a Nimbus Help Center deploymentBuild an immutable site from the current published CMS snapshot and activate it safely.Configure a custom Help Center domainServe a portal from a branded hostname while preserving its canonical Nimbus site.Localize Help Center contentAdd a supported locale while keeping categories, articles, links, and SEO coherent.Improve Help Center search, SEO, and AI coverageUse query data, feedback, and citations to keep content discoverable and trustworthy.