Browse by category
Phone and Voice AI
Configure business calling, voicemail, transcripts, AI answering, and handoffs.
Configure a TidyAnswer business linePrepare a line for calls, voicemail, SMS, routing, and regulatory checks.Make an outbound callCall a customer from the selected TidyAnswer line with an idempotent request.Handle incoming calls and missed callsAnswer or follow up on calls that arrive through a TidyAnswer line.Review voicemail, call summaries, and transcriptsUse provider-safe call records to understand and follow up without handling recording URLs.Set up Voice AI answering and business hoursConfigure after-hours or assisted answering with a greeting, schedule, and human handoff.Review and complete a Voice AI handoffContinue an AI-answered call with its summary, transcript, owner, and action items.Troubleshoot calling and audioDiagnose calls that fail to connect, ring, record, transcribe, or use the expected microphone.