TidyAnswer Help Center

Use WhatsApp authentication templates

Configure copy-code, one-tap, or zero-tap authentication templates with bounded delivery time.

Steps

  1. Choose the Authentication template category and one supported authentication mode.
  2. Configure its button behavior and delivery TTL.
  3. Submit the template and wait for approval.
  4. At send time, provide the one-time authentication code only in the template field.

Important notes

  • Authentication templates cannot mix ordinary body/component parameters with authentication fields, and TidyAnswer does not echo the one-time code.

If you still need help

Search this Help Center using the exact feature or visible error. If the issue continues, use Call TidyAnswer support from the Help Center navigation. Include any public reference and the approximate timestamp, but never include passwords, access tokens, provider credentials, or raw webhook payloads.