TidyAnswer Help Center

Create, order, and archive categories

Control Help Center navigation without deleting article history.

Steps

  1. Create a category with a short title and description in the intended locale.
  2. Set its order relative to the other top-level categories.
  3. Move or update articles before archiving a category that should leave navigation.
  4. Publish a new Nimbus deployment after structural changes.

If you still need help

Search this Help Center using the exact feature or visible error. If the issue continues, use Call TidyAnswer support from the Help Center navigation. Include any public reference and the approximate timestamp, but never include passwords, access tokens, provider credentials, or raw webhook payloads.