TidyAnswer Help Center

Use Help Center search and Tidy AI in Messenger

Let visitors browse articles or receive grounded answers with citations before starting a conversation.

Steps

  1. Publish accurate Help Center articles in active categories.
  2. Enable the Messenger help and AI experience for the intended website.
  3. Ask representative questions and verify that cited articles support each answer.
  4. Use the human-contact path when no grounded answer is available or the visitor rejects the answer.

If you still need help

Search this Help Center using the exact feature or visible error. If the issue continues, use Call TidyAnswer support from the Help Center navigation. Include any public reference and the approximate timestamp, but never include passwords, access tokens, provider credentials, or raw webhook payloads.