TidyAnswer Help Center

Set up TidyAnswer on iPhone

Sign in to the native iPhone app and enable the mobile inbox and call experience.

Steps

  1. Install TidyAnswer from the approved App Store listing and sign in.
  2. Select the same workspace used on desktop.
  3. Enable notifications if you need new-conversation and handoff alerts.
  4. Open Inbox, load a conversation, and confirm that reply and call actions match your assigned permissions.

Important notes

  • Push notification tokens remain in the native security boundary and are not shown in the app or Help Center.

Troubleshooting

  • If notifications are missing, check both iOS notification permission and your TidyAnswer notification settings.

If you still need help

Search this Help Center using the exact feature or visible error. If the issue continues, use Call TidyAnswer support from the Help Center navigation. Include any public reference and the approximate timestamp, but never include passwords, access tokens, provider credentials, or raw webhook payloads.