TidyAnswer Help Center

Review AI answers before customer use

Apply human judgment to suggested answers, summaries, translations, and replies.

Steps

  1. Read the customer's current message and the surrounding conversation.
  2. Open every citation needed to support the proposed answer.
  3. Correct facts, tone, promises, dates, and channel-specific policy.
  4. Send or save only the final reviewed response and record a handoff when needed.

If you still need help

Search this Help Center using the exact feature or visible error. If the issue continues, use Call TidyAnswer support from the Help Center navigation. Include any public reference and the approximate timestamp, but never include passwords, access tokens, provider credentials, or raw webhook payloads.