TidyAnswer Help Center

Connect a support email address

Route customer email into the unified support inbox and prepare outbound replies.

Steps

  1. Open Email channel settings and enter the support address approved for the workspace.
  2. Complete inbound ownership or verification as shown.
  3. Configure the sender name, team inbox, and whether AI assist is enabled.
  4. Send an external test email and reply from TidyAnswer.

If you still need help

Search this Help Center using the exact feature or visible error. If the issue continues, use Call TidyAnswer support from the Help Center navigation. Include any public reference and the approximate timestamp, but never include passwords, access tokens, provider credentials, or raw webhook payloads.